Email Xpert
Setting Up Your Email
No matter what email client you're using, the configuration itself is the same. The difference will be in the order each app asks you for the information. The basic settings are:
Incoming (IMAP) Email
- Email: Your new email address
- Username: Your new email address
- Password: The password you have chosen. We recommend you set a new password before setting up your email
- Incoming email server: mail.systemsxpert.com.au (note no "e" in systemsxpert)
- Port: 993 (995 if you choose a POP3 inbox)
- Security: SSL/TLS (If asked, "Automatic", "Normal password" or "Plain text" option)
Outgoing (SMTP) Email
- Email: Your new email address
- Name: The name you want sent with your email to appear in your recipient's Inbox
- Username: Your new email address
- Password: The password you have chosen
- Outgoing email server: mail.systemsxpert.com.au (note no "e" in systemsxpert)
- Port: 465
- Security: SSL/TLS (If asked, "Automatic", "Normal password" or "Plain text" option)
Email Xpert supports POP3 inboxes as well as IMAP. While most people prefer IMAP because it is more user-friendly for reviewing email on multiple devices, you may want to read our guide on POP vs IMAP and see what is best for you.
If using IMAP and making folders under your account to file emails, you may have to synchronize your account in order to get the folders to appear on other devices. This is sometimes called "subscribing" to the folders. Refer to your email client's documentation for details.
If you don't have a current email client, we recommend Mozilla Thunderbird for Mac and Windows PCs, and Android. It's free, easy to use, open source and has a large community of software developers who support and maintain it. Mailbird and Canary are other good options. However, we don't provide instructions for these.
For phones and tablets generally, there are a myriad of options. If you are unconcerned by having your mail pass through Google's servers, the GMail app on either iPhone or Android is a good choice. Otherwise, there are dozens of options to chose from on each platform, so read some reviews, try one or two apps and see what you like.
Microsoft Windows
Mozilla Thunderbird for Windows
Note: If you're using a work computer and Thunderbird can't connect, your employer may have restricted required functions. In that case, we recommend using webmail (e.g., Gmail) or Outlookâif third-party accounts are allowed. Alternatives like Mailbird or Canary may work, but you'll need to follow their own setup guides using the configuration details above.
Apple MacOS
Apple iOS
Microsoft Outlook for iPhone or iPad
Android Devices
We don't currently have an Android device to take screenshots on. However, clear instructions are available from these kind people for using the standard Mail app. Just use the configuration settings listed at the top of this page.
As mentioned above, Mozilla Thunderbird is also available on the Google Play store for Android. Again, we apologize for not having a current Android device to take screenshots on but the setup should be straight forward. See the other Thunderbird instructions provided here.
In your Web Browser
We generally don't recommend using a web service to access your email due to privacy concerns. However, GMail and outlook.com are the best and easiest to use. Having a webmail backup can be useful if you travel to places that might have public computers but no internet mobile reception, or you're using a company PC and aren't able to install mail client applications.
outlook.com in your Web Browser
Not using one of these options?
If you don't see your email client listed here and you can't get your new email address working by Googling for instructions or following its suggested steps, please email us at and we'll get you get going.
